Mon to Sat: 08:00 - 21:30 / Sun: 08:00 - 12:00
Please read following terms and condition before seeking second opinion on this site.
1. A comparative study is an essential part of Second Opinion therefore it mandates client to submit earlier reports and investigations. Any given second Opinion thereafter, will be sole responsible to the facts provided by you. All our opinions are in wriitten format that help in further scrutiny. There is no video consultations or opinion audio possible. Moreover the second opinion service does not include any 3-D model presentation or case presentations. If requested, these will be treated as seperate s.ervices
2. In case of data insufficiency, or if panel is not convinced to take up the study, the fees will be refunded back to only receiving account ( Paypal/Credit/Debit Card/ Google/UPI ) after deducting 18% administration charges. This is also because, a lot of work has already been done just after you submit a opinion form or request.
3. The data that we have received from,you we assume, has your consent to share with experts, panels, Internal team, radioligists and stakeholders. We will ensure your identity not made public.
4. The second opinion service on Teleradiologyhub is for self assurance purpose only, therefore, it should not be produced before any courts or insurance authorities. Neither the platform nor the reporting Radiologist shall be liable for legal or financial claim due to second opinion. Our radiologists have licences and malpractice insurance coverage in their respective home countries. Therefore, this second opinions may not qualify for insurance claim in your country. Due to their great experience in reporting similar cases (which you can see on their profiles and pixel), we think that you can get benefited. Teleradiologyhub panel does additional reviews on top of it. If you feel unsatisfied with the experts opinion, the panel can even set up a seperate Panel bench of 4-5 Radioligists for review of the second opinion. We ensure that your case is in safe hands. Thanks to Teleradiologyhub rating system!!
5. The Second Opinion Account is for limited time, it will be closed within 2 hours of second opinion beings served.Therefore clients are advised to use Q&A facility at earliest. There is no Refund possible at any stage especially, once you consent for appointment of a radiologist or a panel.
6. TeleradiologyHub team chooses experts to work on your case, based on several factors including skills and availability of the radiologist. Clients should not demand or challenge the selection in later stages.
7. When second opinion on this platform contradicts primary opinion, our radioligists offer a logical ground often. If clients are not satisfied with the explanations, they can ask for higher Panel of 4-5 Radiologist on paid basis. Teleradiologyhub does not entertain any discussions with the primary consultant, also it does not discard any alternative views in some cases.
8. The responsibility of communication is with client. In this virtual environment, we do not claim reliability or identity of both sides including data integrity. We work in the best interest of the Dignostic outcomes. In case of data insufficiency or radiologists are not convinced with the case parameters, they can retract from the case. There should not be overdependence on second opinion as clinical findings have greater importance.
9. Any paid consultation session would be max 15 min.
10. The Client has to cooperate with RRP (Resident Radiologist Panel) on request for recall, new data demand and additional payments if any. There are different situations, like at times when a Single Second Opinion request actually warrants multiple studies. Because of different experts from category radiologist chosen, the fees would be in multiple of studies undertaken. Every study is charged differently by experts. There might be also situation when RRP is satisfied to recall of given opinion in the wake of new insight or data or experts analysis or anything else. This is helpful to client as RRP will then submit the improved opinion. Also read special situation: Terms of Engagement for Provisional Read Report (PRR) when Client provides No Primary Report (teleradiologyhub.com)
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